shipping policy

DO YOU EXPEDITE SHIPPING?

Yes! Upgraded shipping methods are available at checkout.

DOES MY ORDER QUALIFY FOR FREE SHIPPING?

Shipping is free on domestic orders $200.00 or more! (excludes HI, AK, PR, GU)

I THINK MY PACKAGE IS LOST OR STOLEN?

Fawn Design offers Shipping Protection with every US purchase to protect our customers in the event your package is damaged, stolen or lost in transit. If you purchased this service and need claim assistance, you can email us at hello@fawndesign.com, or submit a claim on your own HERE

Please note: Shipping Protection claims must be filed within 30 days of purchase date.  Fawn Design is not liable for lost or stolen packages if you opt out of the Shipping Protection benefit.

WHAT ARE YOUR SHIPPING POLICIES?

Please allow 2-3 business days for our fulfillment team to process the order. This means after your order is placed it will be shipped in 2-3 business days. Your location and shipping method will determine the timeframe for delivery. Economy shipping takes an estimated 3-8 business days to deliver. International orders can take up to 30 business days to deliver. Business days are Monday-Friday. Once your order ships you will receive an email with tracking information.

WHERE IS MY TRACKING NUMBER?

Once your order has shipped, you will get a tracking number sent to the email you used at checkout.

Please allow 24 hours for tracking to update in the carriers system. If you did not receive a tracking number, make sure to check your spam or junk folder as our emails may have been filtered there.

If you still have not received an emailed shipping confirmation with the tracking number, Please email us at hello@fawndesign.com.