Fawn Design Bags come with a limited warranty. We take great pride in designing and creating high quality products that are constructed with both style and function in mind. Our warranty covers zippers, hardware and/or manufacturing defects on items purchased through our website or an authorized retailer.
If you have any concerns with the zippers or hardware, simply send us an email at hello@fawndesign.com with the order number and photo(s) of the issue.
Please note: Our warranty does not cover wear and tear due to normal, proper use of product, nor does it cover cosmetic issues (accidents, spills, scratching, peeling, scuffs, discoloration of faux leather) and/or issues that do not affect the function or integrity of the product. Final sale items, or modifications created from self or third-party repairs/alterations are not covered under our warranty.
All items purchased through an unauthorized retailer, secondhand-seller or products won through promotional giveaways/influencer campaigns are also not covered under our warranty.
Due to Buy, Sale, Trade pages products will only be replaced to the original purchaser.