Return + Exchange Policy

RETURN POLICY

Sometimes things don't work out quite the way you expected, and that's okay! Here is what to expect if you change your mind about your Fawn Design bag. Merchandise may be returned as long as we receive it within 30 days of purchase and you are located in the US.

All items must be in brand new condition, in the state you received them and returned with the original liner + duster. We maintain high quality standards and ensure a level of integrity for customers who may purchase a returned item. Therefore, we cannot accept anything that has been used.  We reserve the right to reject the return and will have to send it back to you. 

RETURN / EXCHANGE PROCEDURES

In the event that your purchase does not exceed your expectations, please click here to start a return or exchange.

PROCESSING YOUR RETURN

Once our warehouse has received and inspected your return, your refund will be issued within 1 business day of delivery. 

• INTERNATIONAL ORDERS ARE FINAL SALE. NO RETURNS or EXCHANGES ACCEPTED.
• OUTLET ITEMS ARE FINAL SALE. NO RETURNS ACCEPTED.
• THIS RETURN POLICY APPLIES TO GIFTS AS WELL.